Return policy for AMDT robots
AMD TRADING INC. will provide 3 year warranty for all models of the robots we sell. Due to the advanced and durability of these machines, most of the problems (90%) can be solved through our technical support, email us at info@amdtrading.us. Technical support will still be available as long as you own the robot. For the first year, defective robots can be sent to our service department in San Francisco for repair, we’ll pay for the return shipping and replacement parts will be shipped to you with no charge. For the second and third year replacement parts will be sold at our wholesale price and shipping fees will be applied, parts will be sent from our San Francisco parts department. After the first three years, replacement parts will be charged for the manufacture retail price plus shipping cost, and serial number of the robot is needed.
If you are not satisfied with your items, you may return it to us within a period of 30 days. Shipping Cost is non-refundable A 25% restocking fee on any non-damaged items that are returned.